Last Updated: June 2026
Rainbow Lab London Ltd, trading as LDNMEN ("we", "us", or "our"), is the data controller for the personal data you provide when using our website (https://ldnmen.com) or placing an order. We are committed to protecting your privacy and handling your data with care.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights under the UK GDPR.
Who we are
- Company Name: Rainbow Lab London Ltd (trading as LDNMEN)
- Company Registration Number: 15666813
- Email: [email protected]
- Website: https://ldnmen.com
What personal information we collect
When you place an order, we collect:
- Your name, email address, and phone number
- Your billing and shipping address
- Your payment details (processed securely through SumUp — we do not store your full card details)
When you browse our site, we collect:
- Your IP address, browser type, and device information
- Pages you view and how long you spend on them
- Cookies and similar technologies (see our Cookie Policy at https://ldnmen.com/cookie-policy for full details)
How we use your information
We use your personal information to:
- Process and fulfil your orders, including payment and delivery
- Communicate with you about your order or our products
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Screen for fraud and risk
- Improve our website and understand how customers use it
Who we share your information with
We do not sell your personal data. We only share it with trusted third-party service providers who help us run our business, including:
- SumUp — to process payments securely
- Shipping couriers — to deliver your order
- Google Analytics — to understand website traffic (anonymised where possible)
We may also share your data if required by law or to protect our legal rights.
International data transfers
Some of the services we use (such as Google Analytics) may process data outside the UK and European Economic Area. Where this happens, we ensure appropriate safeguards are in place.
How long we keep your data
We keep your order information for as long as necessary to fulfil our legal and contractual obligations. After that, your data will be securely deleted or anonymised.
Your rights
Under the UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate data
- Request deletion of your data in certain circumstances
- Object to or restrict how we process your data
- Withdraw your consent at any time (where processing is based on consent)
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the UK Information Commissioner's Office (ICO) at https://ico.org.uk if you believe we have mishandled your data.
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via our contact form at https://ldnmen.com/contact or email us directly at [email protected].